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07
PARTNER CUSTOMER JOURNEY

Partner referrals

A transferable and traceable customer journey for installers and professional partners.

FocusClearer roles from referral to active monitoring.
STORIES

Situations, signals and next steps.

Each story states its source type, expected operational effect and the boundary of SM Sentinel's role.

Anonymized operational pattern6 min read

From referral to active monitoring

A transferable and traceable partner onboarding process

An anonymized pattern separating referral roles, system connection and customer approval.

  • partner
  • onboarding
  • consent
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